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Ealing Council ignored 50 emails from homeless mother

Ealing Council failed to respond to more than 50 emails from a homeless mother who said she and her children were left in unsuitable...

Ombudsman upholds complaint against Ealing Council

Ealing Council was at fault in its handling of an elderly man’s care and charging arrangements, causing avoidable distress and uncertainty for his family,...

Ombudsman criticices Ealing Council over Blue Badge refusal

The Local Government and Social Care Ombudsman has upheld a complaint against Ealing Council after it refused a resident’s application for a Blue Badge,...

Ealing Council found at fault over adult care

Ealing Council has been found at fault by the Local Government and Social Care Ombudsman for delaying an occupational therapy assessment and failing to...

Watchdog criticises Ealing Council over SEND therapy failure

Ealing Council failed to ensure a child with special educational needs received therapy set out in their statutory support plan for most of an...

Ealing Council rebuked by Housing Ombudsman

Ealing Council has been found at fault by the Housing Ombudsman after a leaseholder waited 14 months for a leak in her home to...

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