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Ombudsman reveals failings behind Ealing Council housing investigation

The Housing Ombudsman has revealed it opened a Tier 1 investigation into Ealing Council's housing service after identifying a high incidence of maladministration and...
Leslie Bunder -
News

Ealing Council failed SEND child over therapy provision, watchdog finds

The Local Government and Social Care Ombudsman has upheld a complaint against Ealing Council after finding the authority failed to ensure a child with...
Ben Simons -
News

Non-tenants can now take housing complaints to Ombudsman

For the first time, people — not just tenants — concerned about how councils, including Ealing Council, manage social housing can take complaints directly...
Ian Miller -
News

Ealing Council ignored 50 emails from homeless mother

Ealing Council failed to respond to more than 50 emails from a homeless mother who said she and her children were left in unsuitable...
Ben Simons -
News

Ombudsman upholds complaint against Ealing Council

Ealing Council was at fault in its handling of an elderly man’s care and charging arrangements, causing avoidable distress and uncertainty for his family,...
Ben Simons -
News

Ombudsman criticices Ealing Council over Blue Badge refusal

The Local Government and Social Care Ombudsman has upheld a complaint against Ealing Council after it refused a resident’s application for a Blue Badge,...
Ian Miller -
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