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Ealing Council rebuked by Housing Ombudsman

Ealing Council has been found at fault by the Housing Ombudsman after a leaseholder waited 14 months for a leak in her home to...
Ben Simons -
News

Ombudsman flags Ealing Council record keeping failure

Ealing Council failed to keep adequate records and did not show it had made reasonable adjustments for a visually impaired woman during a housing...
Ian Miller -
News

Ealing Council leads adoption of new Ombudsman code

Ealing Council has said it has formally adopted the Local Government and Social Care Ombudsman’s (LGSCO) Complaint Handling Code, as ministers step up pressure...
Ben Simons -
News

Ealing Council’s complaint failures highlighted in Ombudsman report

The Local Government and Social Care Ombudsman (LGSCO) has revealed that the majority of complaints it investigated in 2024-2025 against Ealing Council were upheld. Between...
Ben Simons -
News

Ombudsman criticises Ealing Council over way it treated disabled resident

The Local Government and Social Care Ombudsman has strongly criticised Labour-run Ealing Council for its handling of a disabled woman’s request for a level-access...
Ben Simons -
News

Ombudsman finds Ealing Council at fault over school transport appeal for disabled child

The Local Government and Social Care Ombudsman has upheld a complaint against Ealing Council after it was shown to be at fault over how...
Rachel Weisbach -
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