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Ealing Council found at fault over adult care

Ealing Council has been found at fault by the Local Government and Social Care Ombudsman for delaying an occupational therapy assessment and failing to...
Ben Simons -
News

Watchdog criticises Ealing Council over SEND therapy failure

Ealing Council failed to ensure a child with special educational needs received therapy set out in their statutory support plan for most of an...
Ben Simons -
News

Ombudsman flags Ealing Council record keeping failure

Ealing Council failed to keep adequate records and did not show it had made reasonable adjustments for a visually impaired woman during a housing...
Ian Miller -
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Ealing Council leads adoption of new Ombudsman code

Ealing Council has said it has formally adopted the Local Government and Social Care Ombudsman’s (LGSCO) Complaint Handling Code, as ministers step up pressure...
Ben Simons -
News

Ealing Council’s complaint failures highlighted in Ombudsman report

The Local Government and Social Care Ombudsman (LGSCO) has revealed that the majority of complaints it investigated in 2024-2025 against Ealing Council were upheld. Between...
Ben Simons -
News

Ombudsman criticises Ealing Council over way it treated disabled resident

The Local Government and Social Care Ombudsman has strongly criticised Labour-run Ealing Council for its handling of a disabled woman’s request for a level-access...
Ben Simons -
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