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Local Government and Social Care Ombudsman

Adult social care complaints: Ealing Council tops London figures

Ealing Council recorded more complaints and enquiries about adult social care with the Local Government and Social Care Ombudsman than any other London council...

Ombudsman finds Ealing Council at fault over 18-month housing delay

Ealing Council has apologised and agreed to pay £3,600 compensation after the Local Government and Social Care Ombudsman found it at fault for failing...

Ombudsman upholds complaint against Ealing Council over foster care case

Ealing Council has apologised after a mother was wrongly denied a final review of concerns about the mother-and-baby foster placement where she was living...

Ealing Council wrongly recorded child had STI, Ombudsman finds

Ealing Council repeatedly recorded that a child had a sexually transmitted infection (STI) despite there being no such diagnosis, an Ombudsman investigation has found. The...

Watchdog finds Ealing Council failed man with Parkinson’s dementia

Ealing Council failed an elderly father with Parkinson’s related dementia by not answering his emails and calls, a watchdog has ruled. The Local Government and...

Ombudsman criticises Ealing, Hounslow & Southwark councils over proposed adoption

Ealing Council, together with Hounslow and Southwark councils, has been told to apologise and pay compensation to a couple after the Local Government and...

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