HomeTagsHousing Ombudsman Service

Housing Ombudsman Service

News

Ealing Council rebuked by Housing Ombudsman

Ealing Council has been found at fault by the Housing Ombudsman after a leaseholder waited 14 months for a leak in her home to...
Ben Simons -
News

Ealing Council slammed by Housing Ombudsman

Ealing Council has been criticised for its failures in the latest Severe Maladministration report from the Housing Ombudsman, published last week (28 October 2025),...
Ben Simons -
News

Ealing Council slammed by Housing Ombudsman over handling of damp and mould in council home

Ealing Council says it now promotes a "positive complaint handling culture, to help us learn and continually improve" after the Housing Ombudsman said the...
Ben Simons -
News

Ombudsman’s report highlights severe maladministration by Ealing Council over fixing leak

The Housing Ombudsman has named Ealing Council among 27 landlords in a report it has released concerning severe maladministration over how the landlords responded...
Ben Simons -
News

Housing Ombudsman calls out Ealing Council over delays in dealing with complaints

Ealing Council is one of eight landlords named by the Housing Ombudsman for not complying with its orders over how it showed "unreasonable delays...
Ben Simons -
News

Housing Ombudsman writes to Ealing Council over its high rate of maladministration

Ealing Council is one of 91 landlords which the Housing Ombudsman has written to the chief executives of who have a maladministration rate of...
EALING.NEWS reporter -
12Page 1 of 2

Exclusive content

Latest article