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Housing Ombudsman Service

Ombudsman finds hundreds of failings at Ealing-based housing giant A2Dominion

Complaints about Ealing-based housing association A2Dominion reached the Housing Ombudsman at more than three times the rate seen among comparable landlords, its latest annual...

Housing Ombudsman report reveals high rate of Ealing Council housing complaints

A new Housing Ombudsman report has revealed that complaints about Labour-run Ealing Council’s housing service reached the watchdog at more than three times the...

Housing Ombudsman criticises Ealing Council over response to ceiling collapse

An Ealing Council tenant whose living room ceiling collapsed while his family was at home has won a Housing Ombudsman ruling after the council...

Ombudsman reveals failings behind Ealing Council housing investigation

The Housing Ombudsman has revealed it opened a Tier 1 investigation into Ealing Council's housing service after identifying a high incidence of maladministration and...

Ealing Council rebuked by Housing Ombudsman

Ealing Council has been found at fault by the Housing Ombudsman after a leaseholder waited 14 months for a leak in her home to...

Ealing Council slammed by Housing Ombudsman

Ealing Council has been criticised for its failures in the latest Severe Maladministration report from the Housing Ombudsman, published last week (28 October 2025),...

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