Volunteering is helping people with special educational needs and disabilities (SEND) rebuild their confidence and develop key skills, according to West London NHS Trust.
To mark Volunteers’ Week (2–8 June 2025), the Trust is highlighting the work of it its Open Minds programme — a mentoring and volunteering initiative designed to support SEND individuals in gaining experience, independence and a renewed sense of purpose.
Among them is Lisa Powers, who re-entered the world of work through the scheme.
Run in partnership with the Shaw Trust, the initiative matches volunteers with dedicated mentors, providing personalised support and opportunities to develop valuable skills.
Lisa began as a mystery caller volunteer with the Trust’s HR team, assessing service quality. The role helped her recognise her transferable skills and she soon progressed to become a recruitment support volunteer.
Lisa said: “Being part of this programme has truly been a lifeline to me. It’s given me back a sense of purpose and hope for my future. Everyone I have met through this programme has been so supportive and encouraging – a much needed boost in my confidence.”
Her progress was guided by Paula Martin, a dedicated SEND volunteer mentor, who helped match Lisa’s abilities with opportunities.
Rashpal Saini, volunteer services manager, said: “Lisa’s story is a testament to the power of inclusive volunteering. Through programmes like Open Minds, we aim to ensure everyone – regardless of their background or circumstances – has the chance to gain confidence, build skills, and feel part of something meaningful. We’re incredibly proud of what Lisa and her mentor Paula have achieved together.”
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