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Local Government and Social Care Ombudsman

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Ombudsman upholds complaint against Ealing Council

Ealing Council was at fault in its handling of an elderly man’s care and charging arrangements, causing avoidable distress and uncertainty for his family,...
Ben Simons -
News

Ombudsman criticices Ealing Council over Blue Badge refusal

The Local Government and Social Care Ombudsman has upheld a complaint against Ealing Council after it refused a resident’s application for a Blue Badge,...
Ian Miller -
News

Ealing Council found at fault over adult care

Ealing Council has been found at fault by the Local Government and Social Care Ombudsman for delaying an occupational therapy assessment and failing to...
Ben Simons -
News

Watchdog criticises Ealing Council over SEND therapy failure

Ealing Council failed to ensure a child with special educational needs received therapy set out in their statutory support plan for most of an...
Ben Simons -
News

Ombudsman flags Ealing Council record keeping failure

Ealing Council failed to keep adequate records and did not show it had made reasonable adjustments for a visually impaired woman during a housing...
Ian Miller -
News

Ealing Council leads adoption of new Ombudsman code

Ealing Council has said it has formally adopted the Local Government and Social Care Ombudsman’s (LGSCO) Complaint Handling Code, as ministers step up pressure...
Ben Simons -
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