In a bid to transform its network of branches and adapt to customer demand, high street banking giant Santander has confirmed it is to leave Greenford by closing its Greenford Broadway branch on 24 June 2025.
The demise of its branch in Greenford now means only Halifax and Nationwide remain on the Broadway offering banking services with TSB nearby on Greenford Road. Over recent years other banks and building societies have shut down their local branches in Greenford including HSBC, Barclays Bank and Lloyds.
As well as closing 95 branches to customers, Santander said around 750 staff will also be impacted by its changes including at least six people currently employed by the Greenford branch.
In a statement, the Spanish-owned bank said: “As part of the changes, 95 of the bank’s existing 444 branches will be closed. These locations will be covered by new Santander Community Bankers providing face-to-face money management and general support for customers, visiting local communities weekly, as well as attending local Banking Hubs.”
According to Santander, existing customers can use Post Offices to manage their money as well as visiting banking hubs. The nearest banking hub is in Acton while the nearest Post Office is also in Greenford.
A Santander spokesperson added: “As customer behaviour changes, we are ensuring that our branches remain fit for the future. As a business, we must move with customers and balance our investment across all the places where we interact with customers, to deliver the very best for them now and in the future.”
“Closing a branch is always a very difficult decision and we spend a great deal of time assessing where and when we do this and how to minimise the impact it may have on our customers. However, we believe that the introduction of our new Community Bankers and the exciting plans we have for our remaining network of 349 branches and Work Cafés, alongside the rapid and innovative improvements to our award-winning mobile banking app, will provide the right balance of digital banking and human interaction when required.”
